Before your child starts at nursery, we offer free settling in sessions for your child to adjust to the new environment. The nursery manager will contact you shortly before your child’s start date to arrange settling in sessions with you.
For children 2 years old and under, we will provide updates via our app, Famly, including activities from the day, nappy changes, sleep, and food eaten. Parents can also discuss their child's day with staff at pick-up time. We also provide regular updates on each child’s developmental progress within the app.
First and foremost, we would encourage you to view the nursery before booking a space. To book a viewing, please Contact Us.
Please visit our Fees & Funding page to view our fees, which include all meals, refreshments and snacks.
There is a one-off non-refundable application fee of £50. To secure your space if and when one becomes available, we require a £100 deposit per day booked (max. £500).
We offer the Government’s 15 hours of universal funding, as well as the extended 30 hours of funding to eligible families. Fees may also be paid using childcare vouchers or Tax-Free Childcare, if you are eligible. Visit our Fees & Funding to find out more.
Yes, all of our nurseries have outdoor space and all children are encouraged to play outside on a daily basis.
Yes. We have on-site chefs at all our nurseries who prepare all fresh meals and snacks from scratch on a daily basis. During each day, we will provide breakfast, lunch, tea, and healthy snacks.
Children must attend a minimum of two days per week. If only attending two days, one day must be a Monday or Friday. We only offer full days as a permanent booking.
All of our nurseries are open 51 weeks of the year. We close for all bank holidays and for a week during the Christmas period.
No, there are no refunds for when your child is absent from nursery for any reason, including illness or holiday.
You can request a change of days, or increase or decrease your child’s days at nursery, by talking to the nursery management team. This is, however, subject to certain terms and conditions, notice and availability.
We will contact you if we think your child is too unwell to be at nursery. Please see our information pack for more information on contagious illnesses and exclusion periods.
We will always cater for any food allergies or dietary needs whilst ensuring that your child has a healthy and balanced diet.
All of our employees hold or are working towards a recognised child care qualification and all of our staff are first aid trained. Staff members regularly attend training courses for their continued professional development and to keep up to date with the latest guidelines.
Activities in our pre-school rooms take into account the growing needs of each child. Children will build on the skills already learned and will follow a more structured environment of planned and free choice activities to meet the seven areas of learning, ensuring they are well prepared for their transition to school.